1 DAY COURSE (NOW AVAILABLE ONLINE)

Introduction to IT Outsourcing

This introductory course introduces the key factors to consider when conducting an IT Outsourcing procurement project. It provides structure and checklists to address:

  • The IT Outsourcing project lifecycle
  • Preparing to go to market – defining requirements and setting expectations
  • Running the RFI/RFP processes and engaging with vendors
  • Negotiating the contract, commercials and service delivery agreements
  • Allowing the contract to breathe and managing the relationship
  • Preparing for agreement exit from the outset

What we will cover in this training

Managing communication and supply market engagement

Using the Strategic Sourcing framework to feed the Sourcing Strategy

Building the Sourcing Project Plan

Creating the context for long-term value delivery

Building the roadmap through focused checklists

Building stakeholder consensus and commitment

Knowing what a good deal looks like and building the negotiation strategy

Undertaking the negotiations and future-proofing the contract

Managing risk and ensuring value is retained over time

What our Clients have said about our Training

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“I learned more in one day than on 3-day training courses I had previously attended.”

Senior BuyerBT
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“I would recommend this course to anyone involved in software procurement.”

Dan Ware, M.Sc.MCIPS, Co-op Banking Group
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“Many thanks for the excellent training supplied earlier in June. I wanted to see if you could deliver the same 2 day course to our Americas team …”

John Raingerformer CEO, Openet Telecom
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“The delivery of the course was excellent, both in the content that was shared and the way in which Ray presented to the group, encouraging group discussions and making the day not only useful in gaining knowledge but a thoroughly enjoyable day also.”

Sharon Jones, MCIPSIT Procurement Manager, Capgemini
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“Ray has conducted a number of training sessions for the Capgemini Global Procurement function over the years. The knowledge Ray has around the software subcategory is the best I have experienced. His insights, in-depth understanding of the market and its engagement and real life negotiation examples means content-rich material. The training sessions had a significant positive impact on the team's continuing professional development.”

Glenn ComptonEuropean Category Director, IT and Telecoms, Capgemini
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“By far the best and most relevant course I've sat since joining Verizon; The mix of best practice and tips gained from a career of working on software and services negotiation was excellent; everyone in VSIL should sit this.”

Tomas Millar (CSE)Verizon
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“The best aspect was the knowledge and first-hand experience of the presenter. A very detailed and well-presented course.”

IT Procurement ManagerBritish Airways
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“The course covered all aspects of software procurement and I especially like the way it was linked back into negotiation strategies.”

Senior IT Services BuyerRoyal Bank of Scotland
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“The course covered all aspects of software procurement and I especially like the way it was linked back into negotiation strategies.”

Senior IT Services BuyerRoyal Bank of Scotland

“Ray demonstrated deep knowledge and experience of the topic , his expertise in the subject matter came through all day. The presentation, content and course materials were excellent and well received. We look forward to applying our new knowledge and best practice tools in the workplace.”

Mary FennellyProcurement Portfolio Manager for ICT, Office of Government Procurement
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“I found the course to be pitched at exactly the right level. There were a couple of key points of particular value which in their own right justify the time and cost for the course as they should directly have a positive impact on revenue. In particular I found value in the contract deconstruction, how to counter the professional buyer's objections and understanding the buyer's drivers.”

Lance GourlayCorporate Accounts Director, CR2

“Thank you again for a brilliant course; there has been nothing but positivity from any attendee I have spoken to since.”

Richard LimkinHead of Projects Delivery, Core International
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“The best practice software procurement course was particularly valuable in that it covered a broad breadth of relevant content. I will certainly be rolling out some of the best practice tools.”

Mike Gurr, Head of ProcurementBT Procurement and Supply Chain
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“I am far better equipped to negotiate and get better deals for the company. In a nutshell, the training was also a huge eye opener - I hope you have not trained any of my potential customers!”

Corporate Sales ExecuteEMEA, Misys
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“I thought Ray was absolutely brilliant, a great presenter, good stories to back up his points, the atmosphere was good so everyone felt comfortable asking questions and chipping in.”

SarahLloyd's Banking Group
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“Good 2 days - and with 40 years I have been to quite a few training days! this would easily be top 3 in terms of value and time well spent.”

GedLloyd's Banking Group
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“Overall an outstanding 2 days, especially with the wealth of knowledge passed on.”

JavedLloyd's Banking Group
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“Format was spot on and Ray’s style and incredible level of experience really enabled an enjoyable session.”

JonnyLloyd's Banking Group

Enquire now

We look forward to hearing from you.